Odyssey support

Contact us

Email support@odysseycoach.ai for help with your account, access, or a purchase. Include the email address used for Odyssey and a short description of the issue. Do not send your password, full payment card details, or private coaching transcripts.

Apple subscriptions

Manage or cancel in your iPhone's Settings under your name, then Subscriptions. Cancel at least 24 hours before a free trial ends to avoid a renewal charge. Deleting the app or your Odyssey account does not cancel an Apple subscription.

For a refund request, use Apple's Report a Problem service. Apple determines refund eligibility under its rules and applicable law.

Website subscriptions

Open Account on the Odyssey website and use the billing portal to manage or cancel your subscription. Email us for a refund request or if you cannot access the portal. Cancellation alone is not a refund request.

Missing access

For an Apple purchase, try Restore purchases in the app with the Apple Account used to buy it, and sign in to the Odyssey account linked to that purchase. If access is still missing, contact us before purchasing again.

Your account and data

In the iOS app, open Settings and choose Delete account. Requesting deletion ends access to your Odyssey account. Manage your Apple subscription before deleting your account. Email us to request access, export, correction, or deletion of personal data, or to ask about analytics choices.

Read our Privacy Policy for retention details and our Terms of Service for membership terms.